Terms and conditions

Eligible customers who participate in this Be a Fiber Hero (the “Promotion”) during the Promotion Period (as defined in Section 3) and meet all the requirements as set forth in these terms and conditions of the Promotion are eligible to receive free product items as further described below.

Under the Promotion, eligible customers of Fluke Electronics Corporation and Fluke Electronics Limited Partnership (“Sponsor”) who purchase a “Qualifying Fluke Product” (as defined below) from Sponsor, authorized distributor, or authorized sales representative will receive free products (as defined in the chart below). See the list of authorized distributors at https://www.flukenetworks.com/wheretobuy

For purposes of the Promotion, the term “Qualifying Fluke Product” means Fluke Networks products listed in the below table. Eligible customers purchasing Qualifying Fluke Products are entitled to select free product(s) (as detailed in the chart directly below) from one of the three (3) free product tiers

* With Gold Support any Tier 1 or Tier 2 qualifying product also gets an additional accessory from Accessory List.

** Accessory List Products are displayed in the table below with headline ‘Accessory List’.

Note: A single purchase would fall into only one tier. Customers can only claim free products based on only one tier (the best tier) based on the qualifying products purchased. Quantity of qualifying products purchased has no influence on the free products or tier.

Example 1: If a customer buys a DSX2-8000QOI (Tier 1) and a OFP2-CFP-QI (Tier 2) on the purchase invoice, this qualifies as a Tier 1 purchase and are eligible for the Tier 1 free product choices.

Example 2: If a customer buys Qty 3 – DSX2-8000QOI (Tier 1) and a FTK1475 (Tier 3) on the same purchase invoice, this qualifies as a Tier 1 purchase and eligible for the same Tier 1 free product choices as in example 1. Qty = 3 does not mean the customer can select 3x the number of free products

Products that are eligible include Fluke Networks products listed as qualifying products in the table above. Eligible customers can participate up to two (2) times on two (2) separate purchases/transactions during the promo period (as evidenced by separate receipts/invoices).

Free Products:

Fiber Inspectors:

Accessory List:

Note: Free Products are subject to availability. In the event we are unable to ship you the product you requested, we will get in touch with you to send an alternate product that will be of similar or greater MSRP $ value.

The free products/accessories are not covered under the Gold Support program. You would need to purchase Gold support for them separately to cover them under the program.

For purposes of the Promotion, a customer must be a resident of Canada, and at least 18 years of age.

Only customers that are end-users and use the “Qualifying Fluke Products” for their own purposes are eligible to participate in the Promotion. Distributors, resellers, and similar parties are expressly excluded from participation in the Promotion.

Employees, directors and officers of the Sponsor, its parent companies, affiliated companies, subsidiaries, distributors, representatives, and those persons’ immediate families (parents, siblings, children and spouse) and persons living in the same household (whether related or not) are not eligible to participate in the Promotion. Further, no employees, officers, directors, representatives or agents of (i) government entities, including government owned or controlled companies, (ii) distributors or (iii) competing tool manufacturers are eligible to participate in the Promotion.

In order to qualify for the Promotion, an eligible customer must purchase a “Qualifying Fluke Product” during the Promotion Period, which starts at 12:00 AM PST on October 12, 2021, and ends at 11:59 PM PST on December 31, 2021 (the “Promotion Period”). PST shall control for all purposes of the Promotion.

In order to receive a free product item under the Promotion, all eligible customers must follow the process stated below during the Promotion Period.

To submit a free product redemption request online, eligible customers must visit www.flukenetworks.com/Fiber-Hero and submit receipt information using the web portal. Eligible customers will then be able to select free products. We expect the free product to ship out 3-6 weeks after submitting the claim on the web portal provided the product/s requested are available and not short on supply. Customers will have thirty (30) days after the date of product purchase/transaction (as evidenced by the date on the invoice/receipt) to submit the claim for their free product by submitting receipt information in the web portal. All costs associated with shipping and handling of a free product made in connection with the Promotion will be paid by the Sponsor. The customer is responsible for any applicable taxes, customs duties and other similar fees payable in connection with receiving the free product.

The Promotion is subject to all applicable federal, provincial, and local laws and regulations and is void where prohibited by law. The Promotion is also void in all other countries.

Products that are eligible include Fluke Networks products listed as qualifying products in the table above. Eligible customers can participate up to two (2) times on two (2) separate transactions (as evidenced by separate receipts/invoices).

The Promotion cannot be combined with any other discounts, coupons, credits, rebates, promotions or other special offers from the Sponsor applicable to the purchase of the “Qualifying Fluke Product.” Customers cannot use the same invoice/receipt to claim this promotion and the ‘Get into Gear with Fluke’ Promotion.

No cash substitutes are allowed for any reason.

Sponsor and each of its parent companies, subsidiaries, and affiliates, and each of their respective directors, officers, equity owners, professional advisors, distributors, representatives, employees and agents (collectively, the “Released Parties”) will not be responsible or have any liability for: (a) any late, lost, misrouted, garbled or distorted or damaged communications, transmissions or requests; (b) telephone, electronic, hardware, software, network, Internet, or other computer- or communications-related malfunctions or failures; (c) any Promotion disruptions, injuries, losses or damages caused by events beyond the control of Sponsor or by non-authorized human or other intervention; or (d) any printing or typographical errors in any materials associated with the Promotion.

Sponsor and the Released Parties are not responsible for: (a) authorized distributors that do not participate in the Promotion; (b) participating authorized distributors that sell products at the price they determine; or (c) participating authorized distributors mishandling transactions and/or shipments of product.

Except where otherwise prohibited by law, by participating in the Promotion, you release and agree to indemnify and hold harmless each Released Party from any liability, obligation, injury, claim, suit, action, cost, expense, loss or damage of any kind, including any tax liability or loss of opportunity, whether direct, indirect, special, incidental or consequential, that may be imposed on, asserted against or incurred by such Released Party that arise out of or relate in any way to this Promotion and the free products offered hereunder, including, but not limited to, where arising out of or relating to the following: (a) any technical difficulties or equipment malfunction (whether or not under Sponsor’s control); (b) any theft, unauthorized access or third party interference; (c) any redemption request that is late, lost, altered, damaged or misdirected (whether or not after their receipt by Sponsor, and whether or not in Sponsor’s control); (d) any damages due to the operation of the postal service; (e) any variation in promotion value to that stated in these terms and conditions; (f) any tax liability incurred by participant; or (g) use or misuse of the products offered under the Promotion.

The Promotion and these terms and conditions will be governed, construed and interpreted under the laws of the State of Washington, USA without applying any conflicts or choice of law provisions under such law that might refer the construction or interpretation of any term hereof to the laws of any other jurisdiction. Any action brought regarding the Promotion and these terms and conditions may only be brought in the state or federal courts located in the State of Washington, and each party to such action expressly consents to jurisdiction of those courts. If any provision of these terms and conditions is held illegal or unenforceable in a judicial proceeding, such provision shall be severed and shall be inoperative, and, provided that the fundamental terms and conditions of these terms and conditions remain legal and enforceable, the remainder of these terms and conditions shall remain operative and binding.

The customer is bound by these terms and conditions and by the decisions of Sponsor, which are final and binding in all respects. To the extent permitted by law, Sponsor reserves the right to change these terms and conditions at any time, in its sole and absolute discretion, and to suspend or cancel the Promotion or any customer’s participation in the Promotion should technical failures, computer viruses, fraud, human error, unauthorized human intervention or other causes beyond Sponsor’s control affect the administration, security, proper functioning, integrity or conduct of the Promotion, Sponsor otherwise becomes (as determined in its sole and absolute discretion) incapable of conducting the Promotion as planned, or for any other reason determined by Sponsor to be appropriate in its sole and absolute discretion.

These terms and conditions constitute the entire agreement governing the Promotion and binding the customer, and no other agreement, verbal or otherwise, shall be binding regarding the Promotion unless it is in writing and signed by Sponsor. In case of any conflict or inconsistency between any other documents relating to the Promotion and these terms and conditions, these terms and conditions shall control. To the maximum extent provided by law, no waiver of any provision of these terms and conditions will be implied from any course of dealings between the customer and Sponsor or from any failure by the customer or Sponsor to assert its rights hereunder on any occasion or a series of occasions. Eligibility to participate in the Promotion is non-transferable and non-assignable.

Any customer who violates these terms and conditions, violates any law, rule or regulation in connection with participation in the Promotion, tampers with the operation of the Promotion, or engages in any conduct that is unsportsmanlike, disruptive, or detrimental or unfair to Sponsor, the Promotion or any other participant (in each case as determined in Sponsor’s sole and absolute discretion) are subject to disqualification from participation in the Promotion and all other rights and remedies available under the law.

Sponsor’s use of the customer’s personal information provided to Sponsor is subject to Sponsor's Privacy Policy (available at https://www.flukenetworks.com/about/privacy). If you have any questions about these Terms & Conditions or the Promotion, please email them to support@fiberheropromo.com or send written questions to the address: Attn: Be a Fiber Hero Promotion – Products Team, 6920 Seaway Blvd., Everett, WA 98203.

Fluke Electronics Corporation, 6920 Seaway Blvd., Everett, WA 98203. Fluke Electronics Limited Partnership, 400 Britannia Road East, Unit 1, Mississauga, ON L4Z 1X9 Canada.

The Promotion and all accompanying materials, including these Terms & Conditions, are copyright © 2021 by Fluke Corporation. All rights reserved.